Purchasing any equipment requires the knowledge that you may need to send it for repairs one day. This is especially true if it is something you regularly use.
If you have an ID card printer to make photo ID badges regularly, you’ve likely encountered issues that made you look for your warranty card or contact a technical support team.
Proper ID card printer maintenance and cleaning can often preserve print quality and avoid common issues like card jams. However, it is important to know how and when to ask for assistance to help your printer last longer.
How To Troubleshoot Your ID Printer
There might be times when you go to print new ID cards, but your printer doesn’t seem to want to cooperate.
Before chucking out your printer or paying a significant amount to have it repaired, it’s essential to troubleshoot beforehand.
Below are some troubleshooting tips that could help resolve common printer problems and have you back to conducting different types of ID card printing.
- Check the power supply: You may find that several cords could work and power your printer to some extent, but using the incorrect power cord with your printer could affect its performance. Store your printer with the cable it came with, or find an authorized replacement when necessary.
- Conduct a printer cleaning: If your printer has sat in storage or had significant downtime, or if your printed badges come out with bumps or specks, you should run a printer cleaning. The process may vary across different models, so it’s best to consult your user manual.
- Store blank cards correctly: If your printer is clean and working well, yet bumps and dust still end up on your badges, you might not be storing them properly. Keep the plastic cards in a closed container to protect them from dust and other debris that might affect the quality of your prints.
- Check your printer rollers: Your ID card printer has rollers to help guide the card smoothly as it prints. These rollers are a bit tacky to ensure a firm grip. However, they could sometimes become too tacky or sticky, causing a jam. You could remedy this by rolling them on a clean surface for a short time to remove some of the tackiness.
When Should You Repair Your Printer (or Buy a New One)
There may be times when regular troubleshooting no longer works, and you’re left with a choice between having your printer repaired or getting a new one.
You should always repair your printer or consult a printer service technician if printer issues remain despite attempts at troubleshooting. If you still have your warranty card, you could get a discounted rate or even free repairs or replacements.
However, there might come a point when repairs are not enough. This is when you need to think about finding a replacement and choosing the right printer for the job.
Here are several reasons for replacing your ID card printer:
- Repairing it is costly and difficult
- The printer is outdated
- There is little to no manufacturer support
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Keep Your Printers Running Smoothly With Avon Security
ID cards and badge printers are significant investments for printing businesses or organizations that require robust ID systems.
Aside from using printers properly and conducting regular maintenance, organizations should also be ready for emergencies that require technical support.
If you’re looking for excellent service and expert advice on maintaining and repairing ID card printers, at Avon Security we are here to help.
Over the years, our expert technical support teams have helped tens of thousands of clients all over Canada and are prepared to handle your organization’s printer needs as well.
Contact us today for assistance in troubleshooting or fixing your ID printer. We can provide the tech support you need to get your ID or badge printer up and running again.
FAQs on ID Printer Repairs
1. What do I do if my ID printer doesn’t print?
A printer that is not printing could have a variety of causes, so it’s important to troubleshoot. Try the following tips:
- Check if your printer driver is correctly installed on your computer.
- Check if the printer cable is connected properly.
- Check your printer ribbons, printheads, and other relevant parts.
If troubleshooting doesn’t work, contact repair services.
2. What will happen if I use the wrong printer ribbon for my ID printer?
Using the wrong printer ribbon could cause your ID printer to malfunction, which is why using authorized ribbons is always advised.
3. What can my business do with an ID printer?
Your business could create a homegrown ID system for your employees and staff. You could also use the ID printer to provide printing services to other companies or organizations.