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Home › Technical Support › P3500s/P5500s Support

Polaroid/Datacard Printer

P3500s/P5500s Support

Polaroid/Datacard P3500s & P5500s

Technical Support Topics

How to clean Polaroid P3500s/P5500s.

How to adjust Lead and Tail Trim Guide on Polaroid P3500S/P5500s

How to change card size on Polaroid P3500S/P5500s

How to factory reset Polaroid P3500S/P5500s

How to increase printhead power/heat on Polaroid P3500S/P5500s

How to decrease printhead power/heat on Polaroid P3500S/P5500s

How to install ribbon on Polaroid P3500S/P5500s

How to update firmware and driver for Polaroid P3500S/P5500S

How to fix Error 119: Ribbon not supported on P3500s/P5500s

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What Our Customers Say

View More | Write A Review

YOUR ARE THE BEST!

Hi Bingmay, YOUR ARE THE BEST! Appreciate you working with me on this. Thank you

Lisa
21 November 2024

You are awesome

Hey Joy, You are awesome, thanks very much.

Kim
5 November 2024

Thank you

Amazing to hear Jeff! Thank you for your additional work with this and I will be ordering a new ribbon shortly to have on hand. Wishing you a lovely week!

Laura
17 October 2024

Outstanding Service

Amazing, thank you. I will let you know as soon as we test them. Thank you again for all your help and outstanding service.

Lindi
17 October 2024

Printed perfectly

I guess I was a little quick on the draw … I think I figured it out. It printed perfectly !!!!! I would like to thank you and your company for all of the assistance and support you have given me. I can now start putting pictures on access cards and sleeping at night.

Joe
17 October 2024

Thank You Avon

Just to let you know, I confirmed with my warehouse that I received the printer, and it is at my desk. I have been away from the office sick this week but will definitely try to get in on Monday to hookup and test. Once I get this operational, I will feel a lot better with pictures on our access cards. If I ever find myself up in Concord I will definitely owe you a beer or two. !!! Thank You.

Joe
17 October 2024

Really appreciate all of your support

Thanks MJ, really appreciate all of your support, you guys are always a great help! In a couple months I would like to discuss purchasing more printers and getting them connected to the network, but I will reach out.

Amanda
11 October 2024

Thank you for the swift action

Hi Joy, Lovely. Thank you for the swift action.

Kurtis
1 October 2024

You guys are the best!

You guys are the best! I truly trust we are in the best hands possible; You have the perfect demeanour for your job and you are going to do great with your company. We will find a solution that works and get this going. Very much appreciated,

Mark
26 September 2024

Fast Service

Hi Joy, Thanks for the fast service as always.

Amanda
18 September 2024

You ROCK!

Hi Joy You ROCK! Thanks Joy, you enjoy your weekend as well!

Donna
16 September 2024

You’re amazing

Thanks a lot, Jeff! You’re amazing. Have a fantastic weekend.

Rasheed
13 September 2024

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How many cards will you print a year?

Organizations needing to print less than 25 cards per year may find it more economical to use a card printing service.

Automatically print on both side of the Card?

Dual-sided printers usually cost significantly more than single-sided printers. In some cases a single-sided printer can be used to print both sides of an ID card:

If the back of every card is identical (i.e.: If lost, return to... This card is property of...), you can use a single-sided printer and pre-print a batch of card backs, often using an inexpensive black ribbon. Those cards can be sent through the printer a second time to include customized information on the other side. This method is not recommended for printing on technology cards due to possible damage it could cause to the card.

Even if the back and front is unique for every card, you can print one side of an ID card, flip it over and print the back. This is much more time consuming, and is not recommended for organizations that print a large volume of ID Cards. This method is also not recommended for printing on technology cards due to possible damage it could cause to the card.

Need to use the printer with an Apple MacTM?

Only a few models of ID card printers on the market are compatible with Mac computers.

There is currently not any commercial ID card software that is compatible with Mac computers. If at all possible, we recommend using a PC to manage an ID card system.